Question contents

The answer of the question

  • What time can I check in?
  • Check in time is after 4:00 pm.
    The rate for 1 night is from 4:00 pm to 11:00 am.
  • Is the cleaning is included the rate?
  • Cleaning is included in the rate.Unfortunaly if you stay over 2 nights,we do not cleaning.
  • How does a machiya stay woek,from reservation to check out?
  • How and when is a cancellation fee applied?
  • Cancellation fees apply depending on the date of your cancellation prior to the reserved date of check-in.
    Cancellation 31 days prior to check-in date 0%
    26-30 days prior 30%
    11-25 days prior 50%
    4-10 days prior 70%
    2-3 days prior 80%
    1 day prior, or day of check-in 100%
  • May I adjust the number of guests staying in my machiya?
  • If you wish to change the number of guests, please contact us as soon as possible. The nightly rate will differ according to the number of guests. (Please note that the total number of guests staying on any night must not exceed the house's capacity)
  • Is it possible for minors to stay in a machiya?
  • We do not allow unaccompanied minors (18 years or younger) to stay in Nagomi-an. Adult supervision is required for all student groups.
  • How do I check out?
  • Check out time is 11:00 am. There is no procedures,please close entrance and lock the key.
  • How is foods?
  • Many local restrants around Nagomi-an.You can cook yourself with kyoto local ingredient at kitchin.
  • Are there convenience stores nearby?
  • There are 24 hour convenience stores within 5 minute walk.
  • Does Nagomi-an have a refrigerator?
  • We serve dringing cold water in the refrigerator.you can use it such as your own.(After your check out,we will clean up inside of refrigerator.
  • Do Nagomi-an have facility for stay and what personal effects should I bring for my machiya stay?
  • For a comfortable stay, Nagomi-an is outfitted with furniture and electrical appliances (we do not supply a television), as well as bedding, linens. However we ask that you bring nightwear and personal bathroom effects with you. Please refer to the machiya information pages for facility information.
  • Are pets allowed in the houses?
  • We apologize for any inconvenience, but pets are not allowed in Iori machiya.
  • May I smoke in the house?
  • As our machiya are historic wooden buildings decorated with antiques, for preservation and fire safety reasons, Nagomi-an maintains a strict non-smoking policy on the premises of the machiya.
  • How quiet are the machiya?
  • Machiya are built on limited space with houses standing side by side, so one's neighbors are never far away. so please be considerate and keep the noise level down.
  • how is security?
  • We are not responsible for any injury and/or accident of guests due to carelessness, and also not responsible for any lost or stolen items.
  • How do I do if I destoroy facilities?
  • Please let us know immediately of any damage or loss. Depending on the case, we may ask for charge.